Privacy

We may collect personal information including:

• your name, organisation, role and contact details;
• information you provide through contact, enquiry or testimonial forms;
• information provided during conversations, meetings or engagements;
• documents, messages or materials you choose to share with us;
• billing, administrative and engagement-related information; and
• basic website usage information, such as browser, device and analytics data.

We do not ask you to provide sensitive information unless it is necessary for the work being discussed or undertaken.

We usually collect personal information directly from you, including when you:

• contact TJ&Co.;
• complete a form on this website;
• provide a testimonial;
• communicate by email, phone or video call; or
• engage TJ&Co. to provide services.

We may also collect information from public sources, referrals, professional contacts or third parties where it is reasonable and relevant to the work.

We collect and use personal information to:

• respond to enquiries;
• assess whether TJ&Co. is the right fit for a potential engagement;
• provide advisory, consulting, project or related services;
• manage client relationships, administration, invoicing and records;
• prepare proposals, documents, advice and other work products;
• obtain, review and publish testimonials with permission;
• maintain and improve this website and our services; and
• meet legal, regulatory and professional obligations.

If you submit a testimonial, this does not automatically authorise publication.

Before publishing any part of a testimonial, we will contact you to confirm the wording, attribution and your permission. You may ask us not to publish a testimonial, or to remove a published testimonial, at any time.

We may disclose personal information where reasonably necessary to:

• trusted service providers who help operate the website, forms, email, cloud storage, administration or business systems;
• professional advisers, including legal, accounting or insurance advisers;
• trusted specialists engaged to support client work, where relevant and appropriate;
• regulators, authorities or other parties where required by law; or
• another party with your consent.

We do not sell personal information.

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and protect the information handled through those services.

This website may use cookies, analytics tools or similar technologies to understand website performance and usage. You can usually manage cookies through your browser settings.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No method of electronic storage or transmission is completely secure, but we use practical safeguards appropriate to the nature of the information we hold.

You may ask to access or correct personal information we hold about you. We will respond within a reasonable time and may need to verify your identity before providing access or making changes.

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including client service, administration, record-keeping, legal or professional requirements. When information is no longer required, we take reasonable steps to delete, destroy or de-identify it.

If you have a question, concern or complaint about privacy, please contact:

Todd Jasper & Co.
Level 6, 80 Collins Street
Melbourne VIC 3000
Email: todd@tjandco.com.au

We will consider and respond to privacy concerns within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

We may update this Privacy Policy from time to time. The latest version will be published on this website.